Sky Hub Router Upgrade Process

Sky provides a software update from time to time for Sky hub router upgrade. This is an automatic process and you do not need to do anything. However, you need to keep your Sky hub or router switched on to get the updates.

The upgrades are initiated through a remote server usually at night as the level of activity is very low during this time from the Sky Broadband customers. As some of the customers switch off their Sky hub or router during night, Sky also provides sky hub upgrade during day to ensure that maximum customers can get the advantage of update.

Check the Internet Connection Before You Upgrade to Sky Hub

  • It is important to note that your internet connection will not work during the sky hub router upgrade and hence you will not be able to send or receive any emails.
  • However, you can use your computer normally for all other activities except internet facilities.
  • As the upgrade will be finished, the router will reboot automatically and sky hub or router will resume internet activities normally.

Check the Sky Hub Router Upgrade

You can also check to see if your Sky router or upgrade sky hub has the latest software upgrade by logging to the Sky router status page.

  • To log on to the page, y ou need to open your browser and type the address bar and tap on Enter.
  • This will take you to the router settings.
  • Now you will be asked to enter the username and password. In the user name, you need to enter admin and in the password enter sky.
  • In case of the latest Sky Hubs and upgrades to sky hub, you can see the software version of the router listed under the maintenance menu after navigating from the top menu.
  • The Firmware version displayed is actually the latest software version installed.
  • To check if it is the latest version of sky hub router upgrade available or not, go to the end of this page where you will get the list of the latest versions available.
  • For the old Sky routers, the software version installed on your hub can be seen at the of the status page.
  • Go to the end of this page and check if you have the latest version by looking at the list of released versions.

So, go for upgrade now!

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